Partner Engagement Advisor

Salary undisclosed

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Role Purpose

Acts as the main support for student recruitment agents and collaborative partners.
Provides administrative and operational support to agents and partners, and serves as a resource for agents as they engage with prospective students.
To contribute to the achievement of student recruitment targets.
Coordinate the processing of agents’ applications from submission to outcome, to ensure that applications are treated in a timely manner and within the standards set by the University.
To offer high quality customer service to recruitment agents, at all stages of the application process.
Provide training and on-going support to recruitment agents on University programmes, application process, documentation and entry requirements.
Develop training materials and resources for recruitment agents.
Serve as the point of contact, addressing agents’ enquiries promptly.
Prepare regular reports that include enrolment numbers and conversion rates. This includes tracking of agents’ performance metrics.
Use data insights to identify opportunities for improvement and optimisation of recruitment strategies with agents.
Work closely with the superior and team on external collaborative initiatives to support growth
Provide support to the Marketing & Enrolment Office with internal recruitment events, such as Open Days, Application Days etc.
Staff may be appointed to manage specific roles, programmes and processes when the need arises.