Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Service Desk Analyst (Japanese_Fresher)

RM 2,500 - RM 5,500 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Simplified

Key Responsibilities:

· Provide technical support to Japanese-speaking customers via phone, email, and chat.

· Respond to user inquiries, troubleshoot issues, and resolve basic hardware and software problems.

· Escalate complex issues to higher-level support or specialized teams when necessary.

· Maintain accurate documentation of customer interactions and technical solutions in the service desk system.

· Assist users with account setup, password resets, software installation, and network connectivity issues.

· Follow up with users to ensure their issues are resolved and they are satisfied with the service.

· Stay updated with new technologies and product updates to provide effective support.

· Collaborate with internal teams to enhance service delivery and customer experience.

Qualifications:

· Fluency in Japanese (both written and spoken) is required.

· Good communication skills in English.

· Basic understanding of IT systems, hardware, and software.

· Strong problem-solving skills and ability to work under pressure.

· Ability to manage multiple tasks and prioritize issues based on urgency.

· Excellent customer service skills and a positive attitude.

· Ability to learn quickly and adapt to changing environments.

Preferred Qualifications:

· Prior experience in a customer service or technical support role is a plus.

· Basic Knowledge of ticketing systems, such as ServiceNow or Jira, is a plus.

Interested candidates can directly connect via WhatsApp (+60 12-851 1433) or Email: [email protected]

Job Type: Contract
Contract length: 12 months

Pay: RM2,500.00 - RM5,500.00 per month

Benefits:

  • Professional development

Schedule:

  • Rotational shift