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Customer Service Coordinator (Mandarin Speaker)

RM 2,700 - RM 3,500 / Per Mon

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SUMMARY

You will be responsible for monitor and arranging of logistic matter, handling customer complaint and maintain good relationship with our customers & coworkers.

RESPONSIBILITY

You will play an important role in:

  • Provide outstanding customer service to improve customer satisfaction and relationship.
  • Attend Customer enquiry & order through phone calls, prepare & Generate Sales Order (cash) and Delivery Order (DO).
  • Monitor & Arranging of shipment matters to ensure the on-time delivery.
  • Coordinate, analyze and improve customer service functions to meet Company goals
  • Maintain departmental database.

REQUIREMENT

To succeed in this role, we will need you to be:

  • Detail-oriented & service-oriented.
  • Excellent Organizational, administrative, and problem-solving skills.
  • Self driven, strong interpersonal and diplomatic when liaising with others

REWARDS

How will this career opportunity benefit you?

  • Career development to be a function leader.
  • Develop customer service skills to interact with clients and customers.
  • Develop practical knowledge for housing renovation industry.

OTHER BENEFITS OFFERED

  • Medical and miscellaneous allowances
  • Training & Education Assistant Program
  • Special Leave & Gifts

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,700.00 - RM3,500.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Maternity leave
  • Opportunities for promotion

Supplemental Pay:

  • Attendance bonus
  • Overtime pay
  • Yearly bonus

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Customer service: 2 years (Preferred)

Language:

  • Mandarin (Preferred)