Service Associate (Laundry Driver)

As a Laundry Driver you are responsible for all standards and procedures connected with the hotel’s Laundry vehicles. You must project an image of professionalism and follow strict rules and regulations while driving / handling the hotel vehicles. In addition, you have to assist Laundry team with all related Laundry Attendant’s tasks whereby your role will include key responsibilities such as: • Transport laundry to/from assigned destinations using property vehicle. • Perform Laundry Attendant duties when there are no scheduled pick up/drop off trips: press and fold bed linen and towels or perform any other duties as designated by the Laundry Supervisor. • Maintain an up to date knowledge of all laundry equipment and how to use it. • Document all trips prior to the start of and at the conclusion of each trip. • Park vehicle in designated location when not in use. • Inspect property vehicles for damage and cleanliness. • Check tire pressure and fluid levels for property vehicle, and refuel as necessary. • Document all vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager/supervisor. • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. • Anticipate and address guests' service needs. • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. • Develop and maintain positive working relationships with others. • Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. • Establish, promote and maintain good public relations and enhance sales for the hotel at every opportunity. • Comply with the hotel environmental, health and safety policies and procedures.