Human Resource Executive
RM 3,200 - RM 4,200 / Per Mon
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MumsMe is currently looking for TALENTS like you to join as a Human Resource Executive. You will be mainly responsible for the life-cycle collaboration and welfare of the external workforce.
We do not need you to be an expert in the industry because we are willing to train and guide you. But hey, these traits are still much appreciated: Good attentiveness to details and empathetic mentality.
Your Benefits
- Annual Bonus
- Annual Increment
- Season Parking Card / Transport Allowance
- Attendance Bonus
- Wellness and Outpatient Benefits
- Quarterly Employee Excellence Cash Awards
- Public Holidays Entitlement (All Federal & State Holidays)
- Career Progression in 1 - 2 years
- Employee Referral Incentives
- Company and Team Events
- Medical Insurances
Job Descriptions
- Manage the process of client requests to start their confinement nanny (CN) services.
- Identify and assess customers’ needs to arrange the most appropriate CNs for them pertaining to their case.
- Work closely with relevant teams to support their processes to improve customer satisfaction.
- Keep records of all necessary information from relevant WA groups and enter all information required into the company database.
- Manage our CN entire life cycle collaboration with us which include facilitating their entry into Singapore, arranging and securing assignments for them, facilitating their lodging between job and managing and resolving their grievances.
- Assist to manage and improve relations with CNs to reduce turnover rate.
- Managing CN break days between jobs to achieve optimal productivity.
- Keep records of all interactions with CN and enter all information required into the company database.
- Hold high esteem for the quality of your work and ensure all work is done and completed according to the set-out timeline.
Job Requirements
- Required language(s): English and Mandarin (to liaise with mandarin-speaking coworkers)
- 1 year of customer service related experience can be an added advantage.
- Fresh graduates are welcome to apply as training will be provided.
- Willing to work on a 5-day work week rotational roster.
Working Hour: 10am - 7pm
- Able to start work immediately or with short notice is preferred.
If you are ready to embark on a career journey, we shall look forward to work with you!
Job Type: Full-time
Pay: RM3,200.00 - RM4,200.00 per month
Benefits:
- Dental insurance
- Flexible schedule
- Free parking
- Gym membership
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Day shift
- Rotational shift
- Weekend jobs
Ability to commute/relocate:
- Johor Bahru: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How many years of experience do you have as an administration coordinator?
Experience:
- Human Resource: 1 year (Preferred)
Language:
- English and Mandarin (Required)
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