Administrative (Customer Service/Sale Admin/Admn Assistant)

CUSTOMER SERVICES /ADMIN 1. Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints. 2. Check to ensure that appropriate changes were made to resolve customer's problems. 3. Keep records of customer interactions or transactions, recording details of inquiries, complaints or comments as well as action taken. 4. Review policy terms to determine whether handling compliance. Maintain and update SOP and record. 5. Enhance and improve current process. 6. Ensuring customer satisfaction with clients 7. Following process and procedure of the company. HR ADMIN 1. Assist in the recruitment process and on board documents for new hires. 2. Sourcing and updating recruitment 3. Assist manager(s) in full spectrum of HR activities/ a specific HR function. 4. To maintain proper filling and documentation 5. Oversee office administrative matter, office supplier, stationery and office maintenance. 6. Able to work independently under pressure. 7. Perform any ad-hoc as assigned by the company 8. Coordinate recruitment functions which include sourcing, advertisement, screening and conducting interviews.