Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service Specialist [Korean Speaker]

  • Full Time, onsite
  • TRANSCOSMOS (MALAYSIA) SDN. BHD.
  • Kuala Lumpur Customer Service - Call Centre (Call Centre & Customer Service) Full time RM 8, Malaysia
Salary undisclosed

Apply on

JobStreet
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“Transform your ideas and service mindset with us. Join us now!”

As a Korean-speaking Customer Service Specialist, you will engage with customers in Korean language, handling inbound and outbound communications across voice, chat, and social media platforms. You will assist customers with various travel-related queries, manage disruptions, and drive sales while ensuring a seamless customer experience.

Key Responsibilities:

Inbound Voice and Chat Support :

  • Handle customer inquiries, including ticket bookings, changes, and rebookings.
  • Provide fare information, availability, pricing, promotions, and fare rules.
  • Assist with the sale of ancillary services such as inflight products, meals, hotel bookings, car rentals, and destination activities.
  • Manage general sales inquiries, itinerary requests, and booking confirmations.
  • Help with schedule changes and disruptions, rebooking customers when necessary.
  • Handle issues related to lost, delayed, or damaged baggage.
  • Address customer compliments, complaints, and feedback regarding booking, inflight services, and disruptions.

Outbound Voice Support :

  • Contact customers proactively to manage schedule changes and disruptions.
  • Rebook customers onto alternative services as necessary.

Social Media Engagement :

  • Respond to customer posts and private messages in Korean on social media platforms like Facebook, Messenger, Twitter, etc.
  • Handle customer inquiries similar to voice and chat support, including booking assistance, fare inquiries, and disruption management.

Requirements:

  • Fluency in Korean (spoken and written) and English.
  • Excellent communication skills tailored for voice, chat, and social media.
  • Ability to provide top-notch customer service in a fast-paced environment.
  • Problem-solving and multitasking capabilities.
  • A sales-oriented mindset to upsell ancillary products.
  • Near-Native Korean Speaker welcome to apply

Preferred Skills:

  • Previous experience in customer service, particularly in the travel or airline industry.
  • Familiarity with travel booking systems and airline fare rules.
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