Outlet - Manager / Assistant Manager
Salary undisclosed
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Job Purpose: Directly involved in the day-to-day restaurant operations focusing on manpower, customer service, and product quality.
Performance Requirements:
-Ensure every customer feels valued.
-Manage, control, discipline, coordinate, and motivate staff.
-Demonstrate strong time management and organizational skills.
-Proactively plan for efficient operations.
-Effectively manage sales.
Job Responsibilities:
-Respond to customer comments and criticism constructively, aiming to build customer relations.
-Educate and empower staff to handle customer interactions positively.
-Meet and greet customers, manage seatings and etc.
-Advise customers on menu and drinks selections.
-Actively seek and review customer feedback on food quality, service, and satisfaction; take appropriate action.
-Coordinate restaurant operations during shifts.
-Train and motivate staff; ensure adherence to company policies and standards.
-Manage staff, provide feedback, and address performance issues.
-Prepare end-of-shift/week reports including staff control and sales.
-Take responsibility for restaurant business performance.
-Execute plans for department sales, profit, and staff development.
-Maintain high standards of quality control, hygiene, health, and safety.
-Monitor stock levels and place orders as needed.
-Assist in any area of the restaurant as required.
-Location of outlet: IPC Shopping Centre - Anchored by IKEA Damansara
[Apply now at https://naikgaji.com/jobs/jobs-malaysia-ur-restaurants-sdn-bhd-job-outlet-manager-assistant-manager]
; Requirements:- Educational Level: Certificate / Diploma / Degree in Hospitality Education
Language Proficiency: Fluent in English and Bahasa Malaysia
Additional language is an added advantage.
Skills:
-Customer Service
-People Management
-Multi-Tasking
-Sales Driven
Experience: 3-4 years’ work experience in Restaurant/Hotel with proficiency in managing different levels of staff and cuisine.
Performance Requirements:
-Ensure every customer feels valued.
-Manage, control, discipline, coordinate, and motivate staff.
-Demonstrate strong time management and organizational skills.
-Proactively plan for efficient operations.
-Effectively manage sales.
Job Responsibilities:
-Respond to customer comments and criticism constructively, aiming to build customer relations.
-Educate and empower staff to handle customer interactions positively.
-Meet and greet customers, manage seatings and etc.
-Advise customers on menu and drinks selections.
-Actively seek and review customer feedback on food quality, service, and satisfaction; take appropriate action.
-Coordinate restaurant operations during shifts.
-Train and motivate staff; ensure adherence to company policies and standards.
-Manage staff, provide feedback, and address performance issues.
-Prepare end-of-shift/week reports including staff control and sales.
-Take responsibility for restaurant business performance.
-Execute plans for department sales, profit, and staff development.
-Maintain high standards of quality control, hygiene, health, and safety.
-Monitor stock levels and place orders as needed.
-Assist in any area of the restaurant as required.
-Location of outlet: IPC Shopping Centre - Anchored by IKEA Damansara
[Apply now at https://naikgaji.com/jobs/jobs-malaysia-ur-restaurants-sdn-bhd-job-outlet-manager-assistant-manager]
; Requirements:- Educational Level: Certificate / Diploma / Degree in Hospitality Education
Language Proficiency: Fluent in English and Bahasa Malaysia
Additional language is an added advantage.
Skills:
-Customer Service
-People Management
-Multi-Tasking
-Sales Driven
Experience: 3-4 years’ work experience in Restaurant/Hotel with proficiency in managing different levels of staff and cuisine.
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