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Customer Service - Shipping & Logistics

  • Full Time, onsite
  • DE WELL CONTAINER SHIPPING (M) SDN. BHD.
  • Klang/Port Klang, Malaysia
Salary undisclosed

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Responsibilities:

· Arrange booking as per requirement

· Maintains documentation related to shipping activities

· Communicating and liaising with importers, exporters, shipping lines and

overseas partners through Email and phone.

· Need follow up closely on every job

Requirements:

· Resourceful, proactive, presentable, and with a positive attitude

· At least 1 year of work experience in the freight forwarding/NVOCC/liner

companies

· Good understanding of shipping and logistics, as well as export/import

documentation and procedure·

· Basic PC knowledge, with the ability to quickly adapt to new software

applications and usage of Microsoft Excel

Company Overview:

Founded in Shanghai,China in 1992, De Well Container Shipping is one of the leading and fastest-growing technology-driven, integrated end-to-end cross-border supply chain solution providers in China and Asia Pacific.

Now De Well Malaysia is searching for a talented Customer Experience Agent – a critical role in shaping how customers perceive De Well.

You will own the customer journey with us – from schedule enquiry to booking arrangement, from submitting Shipping Instruction to invoice, etc. If you are looking for a workplace where you can learn and grow, where everyone is continuously encouraged to work as a team and have each other’s back – this is the right opportunity for you! Let’s have a chat and see we can offer to each other!