Epicareer Might not Working Properly
Learn More

Contact Centre

RM 2,300 - RM 2,400 / Per Mon

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

Job Description

  • Responding to and addressing customers' inquiries, service requests, and complaints via all touchpoints, following the company's Policies and Procedures.
  • Handling interactions with professionalism and assessing customers' needs to ensure satisfaction.
  • Monitoring and following up on case resolutions, escalating issues to superiors when necessary.
  • Providing accurate, valid, and complete information using the appropriate methods and tools.

Benefit

  • Medical Cover
  • Performance Bonus

Requirement

  • SPM with minimum 1 years experiences in any related job
  • Good in English communication
  • Team player and fast learner

Job Types: Full-time, Contract, Fresh graduate
Contract length: 12 months

Pay: RM2,300.00 - RM2,400.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • Rotational shift

Supplemental Pay:

  • Overtime pay

Expected Start Date: 09/30/2024