Retail Assistant
Position Summary:
The Retail Associate will be responsible for arranging, shelving, and maintaining the store’s products to ensure a clean and organized shopping environment.
The role also involves assisting customers as needed and providing excellent customer service. This position does not require prior experience, but a background in customer service is preferred.
The role is shift-based, and candidates must be flexible with their availability, including weekends and holidays.
Key Responsibilities:
1. Product Arrangement & Shelving:
- Ensure all store shelves are stocked, organized, and properly labelled.
- Assist in the unloading of deliveries and arrange products in the storage area and on the sales floor.
- Rotate stock to ensure products are used or sold before their expiration dates.
- Ensure that the store's displays are visually appealing and well-maintained.
- Conduct regular checks of shelves and storage areas to ensure stock availability.
2. Customer Service:
- Provide assistance to customers by answering queries and guiding them to product locations.
- Maintain a friendly, approachable demeanour when interacting with customers.
- Assist in resolving basic customer complaints or direct them to the store supervisor for resolution.
3. Store Maintenance:
- Ensure the store is clean, including aisles, shelves, and product display areas.
- Regularly check for and remove any damaged or expired products from shelves.
- Assist in keeping the stockroom and store areas well-organized.
4. Team Collaboration:
- Work closely with store supervisors and other team members to ensure smooth store operations.
- Assist cashiers or other personnel as needed during peak hours or busy shifts.
Qualifications and Skills:
- No prior experience required, but some experience in customer service is preferred.
- Basic understanding of store operations and product handling.
- Strong attention to detail and organization skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, team-oriented environment.
- Quick learner and able to adapt to new environments.
- Flexible and willing to work shift-based hours, including weekends and holidays.
This job description outlines the general responsibilities and requirements for the Store Personnel role but is not exhaustive. The candidate may be required to perform other duties as assigned.
Qualifications and Skills:
- No prior experience required, but some experience in customer service is preferred.
- Basic understanding of store operations and product handling.
- Strong attention to detail and organization skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, team-oriented environment.
- Quick learner and able to adapt to new environments.
- Flexible and willing to work shift-based hours, including weekends and holidays.
Working Conditions:
- Shift-based schedule, which may include weekends and public holidays.
- The role may require standing for extended periods, and lifting or moving products and stock.
Compensation:
Basic Salary – RM 1.800.00 to RM 2,000.00
EPF/SOCSO/EIS and Medical Coverage
