English Language Centre Director - KL, UPM, SJ

Job Summary

Reporting directly to the Director of Operations, the Centre Director CD is responsible for overall operations (Admin and Academic) concerning his/ her individual Language Centre in compliance with the ELS Language Centres Operations Manual, the Franchise Agreement, and the local Centre’s policies and procedures as established by the Company.

Specifically, the CD is responsible for:

(a) the implementation and development of the curriculum; the testing, placement and evaluation of students; and the scheduling of classes; and the hiring, training, development and dismissal of instructional staff.

(b) promoting and maintaining an atmosphere conducive to a pleasant work environment for employees and a pleasant study environment for students.

(c) developing and implementing customer service and sales activities that will result in growth at the Centre and ensuring that the Centre’s enrolment is operating at capacity.

(d) Develop and maintain strong links and relationships with stakeholders (incl. government agencies, partner universities or landlord)

(e) Ensure that the centre is known and respected by the university community, industry peers, and referral sources by doing centre-specific outreach.

In addition to the above, the CD is also expected to contribute and assist in additional duties related to the business of ELS Language Centres, Malaysia and its holding company.

Minimum Job Requirements:

Education: MA in ESL/TESOL/TEFL, Applied Linguistics or related field preferred. BA/BS with equivalent experience required. Courses in business management, cross-cultural awareness, counselling and EFL/ESL are preferred.

Experience: At least 5 years of teaching experience in the field of ESL/EFL and 5 years managing an EFL or educational program with full supervisory responsibilities, including hiring and evaluating personnel. Cross-cultural or international experience and experience in sales and fiscal management preferred.

Personal Characteristics: Must be confident, self-reliant and self-motivated; must have poise and bearing; must be stable, flexible and organized; must have ability to analyse and solve problems; must be culturally sensitive. Good communication and organizational skills, and the ability to handle a wide variety of job duties are essential, as well.

Training: On-the-job training under the supervision of the Director of Operations and Director off Academic Planning & Training Unit.

ELS Language Centres: Where Language Proficiency Meets Success
With a rich history of over 30 years in Malaysia, ELS Language Centres has been a pioneer in shaping futures through language education. Our commitment to delivering exceptional English language training has empowered over 100,000 graduates to excel in their tertiary studies and careers. Backed by ELS USA, boasting over 60 years of English language expertise, our legacy stands strong both locally and internationally. Our Certified Intensive English Programme (CIEP) has welcomed students from 50+ countries, enhancing their English proficiency and global outlook.
Endorsed by NEAS and MOHE:
Our commitment to quality is endorsed by the National ELT Accreditation Scheme (NEAS) and recognised by the Malaysian Ministry of Higher Education (MOHE) as a standard of English language proficiency for university admissions. These accreditations reflect our dedication to delivering top-notch language education.
Globally Recognised:
Our reputation shines globally – more than 650 universities and colleges worldwide acknowledge ELS Advanced Level Proficiency. This recognition offers an alternative to TOEFL/IELTS for program entry. In Malaysia, esteemed institutions like Universiti Putra Malaysia (UPM) and Universiti Teknologi Malaysia (UTM) have established ELS centres on-campus for the convenience of their students.
Learn more: www.els.edu.my