CUSTOMER SERVICE PLANNER ( PLASTIC INJECTION MOULDING)

Job Responsibilities

• Plan on Customer Demand Loading &liaise with scheduler to meet the Internal Loading plan and Customer Shipment plan
• Able to work effectively crossfunctionally, both internally and externally and need to dealing with overseas customer from Europe, Mexico, USA , China, Local.
• Professional interpersonal verbal and written communication skills with internal customers and customers by providing timely and accurate information.
• High level of analytical ability
• Continual development of organizational skillsincluding the abilityto prioritize, handlemultiple projects simultaneously and meet deadlines.
• Resolve materials andcapacity constraints
• Manage VMI andsubcontractor management
• Generate regular Reportsas specified to Department Manager on Material Status, Inventory Level, Quality and Delivery Status, Safety Related Issues, Saving Derived and etc
• Ensure OTD ( On Time Delivery ) & customer satisfaction and achieve Personal and Departmental Goals.
• Any other ad-hoctask which require time to time

Knowledge/Skills/Abilities/Competencies

• Knowledge of Materials Management
• Ability to workindependently and self-directed
• Able to read and write English / Malay and Chinese

Education or FormalTraining

• Degree in Business Administration or Equivalent Training

Experience Required

• At least 3 years of working experience in Plastic Injection Moulding Manufacturing or related to Supply Chain activities.
• Knowldege in MRP /ERP System .
• Knowldege in BOM ( Bill of Material).
• Good follow up skill .
• Knowledge in ISO9001 and IATF16949 will be an added advantage.