Rituals Advisor - Rituals Cosmetics Imago Kota Kinabalu Sabah

Job Summary:
As a Rituals Advisor at Rituals Cosmetics, you will embody the brand's philosophy of transforming daily routines into meaningful rituals. Your main role will be to provide exceptional customer service, ensuring a high-quality shopping experience while driving sales and upholding the store's aesthetic and operational standards.

Key Responsibilities:

• Greet and engage with customers warmly and professionally.
• Provide comprehensive information and advice on Rituals Cosmetics products, including their benefits, usage, and care instructions.
• Help customers select products that align with their personal needs and enhance their daily rituals.
• Execute sales transactions accurately, handling cash and credit payments.
• Maintain the store’s visual appeal, ensuring all displays are attractive and well-organized.
• Manage inventory levels, and participate in stock checks and replenishments.
• Facilitate returns and exchanges in line with company policies.
• Engage in continuous learning to enhance product knowledge and sales skills.
• Work collaboratively with team members to achieve store goals and foster a positive working environment.