Internship - Information Security (IT)
- Internship, onsite
- Sun Life Malaysia Assurance Berhad
- Kuala Lumpur Security (Information & Communication Technology) Contract/Temp, Malaysia
Salary undisclosed
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Job Description:
Providing effective technical support in end user computing hardware and software issues including diagnosis and troubleshooting and service requests delivery.
- Performing hardware repairs on customer equipment such as servers, desktops, notebooks, tablets, and printers
- Give accurate service to end users
- Perform software upgrades and configuration enhancements
- Ensure all requests from user are logged and right procedures are followed
- Documented success in maintaining problem status and resolution information in ticketing database
Desktop OS Security Patches, Antivirus Patches, and Support security finding and fixing.
- Ensure Desktop OS patches and Antivirus data files being pushed and updated according to severity and set schedules
- Remove desktop/laptop’s administration right from users who are not required
- Ensure desktop and mobile devices security being reviewed and enforced accordingly
IT Asset Management.
- Maintain and update IT hardware and software license inventory
- Perform IT Assets housekeeping regularly, and maintain the hardware stock level for ongoing support
- Initiate the IT asset procurement and disposal process
Required Skills:
- Candidate must possess at least a basic diploma/degree from a recognized university in relevant/related course.
- Required skill(s): independent, good interpersonal skill, Good command in English and Bahasa, MS Office.
- Quick Learner and Efficient
- High sense of urgency
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