Key Account Manager (Sales) - KL Eco City

• Develop and implement strategies to grow revenue within assigned key accounts.
• Identify new sales opportunities, upsell or cross-sell additional products or services to existing clients.
• Prepare tailored sales pitches or proposals that align with the client’s business goals.
• Work closely with clients to understand their goals and propose relevant solutions that can address their needs.
• Ensure consistent revenue growth from key accounts, contributing to overall sales targets.
• Act as the primary contact for high-value customers, building and nurturing long-term relationships.
• Ensure a deep understanding of the client's business, industry, and challenges.
• Conduct regular client meetings to review service performance, understand new needs, and present solutions.
• Handle client inquiries, concerns, and complaints to maintain high levels of satisfaction and trust.
• Align account plans with the company's overall sales and business objectives.
• Prioritize key accounts based on potential revenue, profitability, and strategic importance.
• Lead negotiations for new contracts, service agreements, and renewals with key clients.
• Ensure terms are competitive yet profitable for the company while meeting the client’s needs.
• Monitor contract performance to ensure compliance with agreed terms and SLAs.
• Work closely with internal teams to resolve client issues related to product performance, service delivery, or billing discrepancies.
• Stay updated on industry trends, client competitors, and market conditions.
• Analyze competitors' offerings and client feedback to refine product positioning or sales strategies.
• Advise clients on how market trends or new product offerings can impact their business and offer solutions accordingly.

Requirements :-

• Bachelor’s degree in Business, Sales, Marketing, or a related field.
• 3–5 years of experience in account management, sales, or customer relationship management.
• Proven track record of managing multiple high-value accounts and delivering on sales targets.
• Excellent communication, negotiation, and presentation skills.
• Strong sales acumen, with the ability to identify new opportunities within key accounts.
• Strong relationship-building skills to maintain long-term partnerships with key clients.
• Self-motivated, results-oriented, and able to work independently in a fast-paced environment.
• Willingness to travel frequently within the assigned region.