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Location : Bangsar South, Kuala Lumpur
Working hours : Monday – Friday (8 am-5pm/9 am -6 pm/11am -8 pm) , Saturday (rotational OT 12 pm - 6pm)
Qualifications & experience
- SPM
- No experience needed
Tasks & responsibilities
- Initiate contact with customers who have overdue payments to discuss payment arrangement.
- Ensure that the same operation is carried out efficiently and effectively together with related departments and branches.
- Checking the status of overdue accounts and ensuring prompt collection of overdue amounts within the specified period.
- Negotiate with customers who have arrears regarding collection and appropriate solutions in obtaining a refund.
- Maintain accurate records of all communication and payment agreements with customers
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