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Enumerator/Customer Service Research Assistants

Salary undisclosed

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Job Responsibilities:

  • Participate in project meetings to understand specific project context before contacting respondents.
  • Conduct phone surveys and measurement test with customers and respondents
  • Ensure that the interview is done with the correct respondents as listed on contact sheets.
  • Achieve daily survey targets within specified timeframes and promptly report any obstacles.
  • Enter the data received from phone surveys into the company platforms accurately and consistently.
  • Proactively communicate project progress updates and raise concerns with the project team
  • Uphold data privacy and integrity by strictly adhering to procedures.
  • Job Requirements:

  • Experience in data collection, conducting research or working in a market research company is a plus.
  • Prior customer service and/or call center experience is desirable.
  • Good communication skills: independently manage tasks and collaborate seamlessly.
  • Demonstrate established rapport and building trust with respondents from diverse backgrounds.
  • Attention to detail: accurate recording of respondents' answers without any errors or omissions.
  • Contract for three (3) months and based in Cyberjaya.
  • Freelancers and fresh graduates are encouraged to apply.
  • About the company

    We are an ICT consulting and engineering services company, focusing on digital infrastructure, engineering services, market research and management consultancy. We develop and deliver a value base ecosystem that enable our customers to ascertain sustainable growth. We have been continuously engaging with government agencies, service providers and enterprises, identifying needs and fulfilling beyond expectations.

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