Field Service Engineer (Biomedical)
Salary undisclosed
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You will play an important role to:
- Perform QC inspections on equipment for any physical damages or technical issues
- Perform installations or commissions on the equipment at customers’ site
- Training customers on the operation and user-level maintenance of the equipment
- Troubleshoot problems, take corrective actions and complete repairs including testing of the systems according to time frame set by the management
- Prepare timely and accurate external and internal professional reports for the management and customers
- Ensure no back-log of service repairs/ faulty units returned by customers
- Update company’s Service CRM database according to time frame set by the management.
- Report on current issues or feedbacks received from customer to management
- Discuss and participate with team members on service delivery improvements
- Continuously increase product knowledge and improve repair turnaround time
To be successful in this role, you would require:
- Degree in Biomedical Engineering/ Electrical / Electronics / Mechatronics Engineering or relevant engineering discipline.
- 2 - 6 year(s) of MIN. experience in a similar role is preferable
- Is result oriented, a team player, self-motivated and willing to learn and adapt.
- Able to understand and implement electronics / electrical / mechanical schematics.
- Experience in Biomedical / Healthcare industry, knowledge of laboratory / industrial equipment functionality and some fundamental industry processes will be an added advantage
- Possess own transport and willing to travel extensively within the region
- Able to work independently under pressure with minimum supervision
- Possess strong analytical mind and desire for success
- Strong communications skills, good interpersonal skills and leadership skills are essential qualities
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