Epicareer Might not Working Properly
Learn More

Customer Service Consultant

RM 2,400 - RM 2,400 / month

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

Jobscope

  • Focusing diligently on voice channels to swiftly address customer queries and take ownership of their concerns.
  • Striking the perfect balance between customer requirements and business objectives, showcasing your skills in sales and marketing techniques.
  • Expertly articulating and presenting information about our products while professionally managing high inquiry volumes.
  • Embracing accountability for individual KPIs and working cohesively towards team goals.
  • Mastering business strategies to enhance customer services, guiding clients toward efficient self-service solutions.
  • Proactively identifying opportunities for process improvements and actively collaborating with our Team Leaders and Managers.
  • Upholding the utmost integrity and confidentiality standards by safeguarding customer information at all times.
  • Prefer candidates who have experience in handling in Customer Service
  • Good in English is a must.
  • Min qualification is SPM

Job Type: Contract
Contract length: 12 months

Pay: RM2,400.00 per month

Experience:

  • Customer service: 1 year (Required)

Language:

  • English (Required)