ASSISTANT FOOD & BEVERAGE MANAGER

Position Summary:

The Assistant Food & Beverage Manager supports the daily management of all F&B facilities, including restaurants, bars, and meeting suites. Reporting to the Food & Beverage Manager, this role ensures the highest standards of service and helps plan and direct overall F&B operations. The position also contributes to the profitability and revenue generation of the department.

Key Responsibilities:

Business Performance:

• Assist in planning the F&B department budget and reviewing monthly revenue and expenditure forecasts.
• Analyze and submit month-end reports, addressing any deviations from business plan goals.
• Participate in management meetings to review progress and assist in the development of the annual business plan in the absence of Food & Beverage Manager
• Collaborate with the kitchen and marketing departments to implement profit enhancement programs.
• Prepare and submit post-promotion reports to the Food & Beverage Manager.
• Maintain control measures to ensure costs, productivity, and labor align with the budget.
• Drive team to meet daily, weekly, monthly and annual F&B revenue budget.

Outlet Operation:

• Conduct daily briefings to ensure clear communication with team members.
• Supervise team members to ensure timely completion of tasks according to standards.
• Build relationships with guests and regular patrons, offering personalized service.
• Handle guest complaints and feedback professionally.
• Manage administrative tasks related to cashier and bar operations, ensuring policy compliance.
• Monitor supply levels and cleanliness in compliance with sanitation and hygiene regulations.
• Ensure health, safety, and security procedures are followed.
• Assist other outlets during peak times or as needed.

Team Management:

• Assist in recruiting, developing, and conducting performance reviews for F&B team members.
• Monitor team members’ appearance and professionalism.
• Develop and maintain training programs to meet the evolving needs of the business.
• Prepare weekly staff schedules, manage overtime and part timer.
• Conduct monthly meetings to provide updates, gather feedback, and address operational issues.

Knowledge and Experience:

• Minimum 2 years of relevant experience in a similar role preferably in hotel industry.
• Proficient in MS Excel, Word, and PowerPoint.
• Strong professionalism with a focus on human resources management and business acumen.
• Having bar experience is an additional point.

Application Process:

Interested candidates are invited to submit their resumes along with a cover letter outlining their qualifications and experience relevant to this position. Only suitable candidate will be contacted.

Job Type: Full-time

Pay: RM4,000.00 - RM5,000.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Meal provided
• Professional development

Schedule:

• Rotational shift

Supplemental Pay:

• Yearly bonus

Expected Start Date: 10/07/2024