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Customer Service (Call Center) - Intake 071024

RM 2,100 - RM 2,300 / Per Mon

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Position : Customer Service Professional (Immediate Hiring)
Intake Date : 07 October 2024

Working Location : Shah Alam (Nearby Subang Jaya LRT/KTM Station)
Working Days : Monday - Sunday (2days off - rotate)
Working Hours : shift 9 hours per day (including 1 hour break) – the call centre works 24/7
Basic Salary : RM 2100 – RM 2300 (Based on experience)
Allowances : RM 100/month (KPI) & RM 500/quarter (Team KPI) – both allowance are not fixed and based on performance & attendance

JOB DESCRIPTIONS :

  • To attend / answer incoming calls from customer, identify the problems and assist them to solve the problem by providing the right solution
  • Follow up with the customer on pending cases
  • Create report in the system

REQUIREMENTS :

  • Candidate must possess at least a pass SPM - Compulsory
  • Required language(s): Bahasa Malaysia, English
  • Applicants must be willing to work in Shah Alam
  • Possible to have own transportation
  • No work experience required. (Fresh graduate are welcome to apply)
  • Applicant with good communication skills is encouraged to apply
  • Must be able to work on Rotating Shift : Monday-Sunday, 5 days a week, rotational off days (2 off days)

#CXLJobsVacancy

Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM2,100.00 - RM2,300.00 per month

Application Question(s):

  • Can Start On 07 October 2024.?
  • How Long Notice Resign.?

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer Care Specialist: 1 year (Preferred)