Customer Service (Call Center) - Intake 071024
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Position : Customer Service Professional (Immediate Hiring)
Intake Date : 07 October 2024
Working Location : Shah Alam (Nearby Subang Jaya LRT/KTM Station)
Working Days : Monday - Sunday (2days off - rotate)
Working Hours : shift 9 hours per day (including 1 hour break) – the call centre works 24/7
Basic Salary : RM 2100 – RM 2300 (Based on experience)
Allowances : RM 100/month (KPI) & RM 500/quarter (Team KPI) – both allowance are not fixed and based on performance & attendance
JOB DESCRIPTIONS :
- To attend / answer incoming calls from customer, identify the problems and assist them to solve the problem by providing the right solution
- Follow up with the customer on pending cases
- Create report in the system
REQUIREMENTS :
- Candidate must possess at least a pass SPM - Compulsory
- Required language(s): Bahasa Malaysia, English
- Applicants must be willing to work in Shah Alam
- Possible to have own transportation
- No work experience required. (Fresh graduate are welcome to apply)
- Applicant with good communication skills is encouraged to apply
- Must be able to work on Rotating Shift : Monday-Sunday, 5 days a week, rotational off days (2 off days)
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Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM2,100.00 - RM2,300.00 per month
Application Question(s):
- Can Start On 07 October 2024.?
- How Long Notice Resign.?
Education:
- STM/STPM (Preferred)
Experience:
- Customer Care Specialist: 1 year (Preferred)