Advanced Support Engineer #67090
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Job Description
- Industry/ Organization Type: IT / Software
- Position Title: Advanced Support Engineer / Senior Support Engineer
- Working Location: Kuala Lumpur
- Working Hours: 5 days (Monday to Friday, 9 AM – 6 PM)
- Salary Package: Basic Salary up to MYR12,000 + Performance Bonus
- Duration: Permanent Role
Key Responsibilities
- Provide BAU support for ensuring system availability and provide support for applications like Tagetik CCH, Hyperion modules – HFM, FDQM, Essbase.
- Provide operational support and ensure SLI of system availability, online and batch deliverables.
- Support diverse jurisdictions comprising of SG, MY, CN, International.
- Fine tune applications and systems for high performance and higher volume throughput
- Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.
- Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.
- Perform impact analysis of enhancements/projects that will impact supported systems.
- Participate in Disaster Recovery and Business Continuity exercises.
- Able to support SIT/UAT/PROD/DR deployment, with DevOps.
- Able to support relevant software/platform/database upgrade for the systems.
- Work with various clusters (Infra, DBA, Network, Data Centre) and coordinate whenever there are any production issues.
- Any other ad-hoc duties as assigned.
APPLY NOW!!!
- Diploma / Bachelor’s Degree in Computer Science / Information Technology or equivalent.
- Minimum 5-7 years of IT experience, with 5 years of experience in application development/support.
- Technically competent in Tagetik CCH, SQL & Hyperion Modules such as Hyperion Essbase, Hyperion Financial Management & FDM, SmartView.
- Technically competent in Unix/Linux/Windows, MS SQL, JBoss, Batch & Shell scripting.
- Relevant experience in banking/financial services industry is preferred.
- Incident, problem, and service outage management experience is an added advantage.
Kindly apply through ANY of the following methods:
- Submit your application by clicking the APPLY button;
- Email your resume to Job(at)anradus.com.sg. Kindly indicate #67090 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781
Job Types: Full-time, Permanent
Pay: RM11,000.00 - RM12,000.00 per month