Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...
T

Technical Software Support (After Sales)

  • Full Time, onsite
  • Talent Houz Consulting & Services
  • Ampang Jaya Municipal Council, Malaysia
RM 3,500 - RM 5,000 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Position: Technical Software Support
Industry: Computer Software & Networking
Location: Seri Kembangan
Salary:RM3500 Above

About the Job

Technical Software Support provides the solutions to the customer on accounting software systems. Guidance information of the accounting software and functionality of features software. Hence, support the customer on troubleshooting regarding software issues. Therefore, the product range included financial accounting, billing, sales distributions, purchase distribution, inventory, point of sales, payroll and cloud accounting system.

Job Responsibilities

  • Troubleshoot and resolve customer issues related to our accounting software via phone, email, and chat.
  • Conduct thorough analysis to diagnose the root cause of problems and provide clear and concise solutions.
  • Effectively communicate with customers from diverse technical backgrounds, ensuring they understand the troubleshooting steps.
  • Deliver engaging and informative training sessions on the functionalities and features of our software.
  • Maintain a deep understanding of our accounting software through ongoing product knowledge training.
  • Document technical issues and resolutions to contribute to our knowledge base for future reference.
  • Collaborate with the development team to identify and report software bugs and improvement opportunities.
  • Uphold a high standard of customer service, ensuring a positive experience for all interactions.

Qualifications & Experiences Needed

  • Diploma or Bachelor’s degree in Information Technology, Accounting or related field.
  • Minimum 1 year of experience in a technical support role in the Accounting Software Industry.
  • Strong understanding of accounting principles and software concepts.
  • Excellent communication and interpersonal skills, with the ability to explain complex technical issues in a clear and concise manner.
  • Patience and a positive attitude to effectively troubleshoot problems and de-escalate customer concerns.
  • Proficiency in using computers and a variety of software applications.
  • Ability to work independently and manage a high volume of support tickets.
  • A strong desire to learn and stay up-to-date on the latest software development.

Job Type: Full-time

Pay: RM3,500.00 - RM5,000.00 per month

Schedule:

  • Monday to Friday

Education:

  • Diploma/Advanced Diploma (Required)

Experience:

  • Technical Support: 1 year (Required)
Similar Jobs

1d ago

Assistant Sales Manager
Sheraton Kuching Hotel
Kuching, Malaysia

Full Time, onsite, onsite

Salary undisclosed