Supervisor/Service Crew

ABOUT US - Rocks

We are Rocks. We operate Potato Corner in Thailand and Malaysia. Potato Corner is a global snack chain with over 1,800 stores worldwide. Potato Corner Thailand is one of Thailand’s fastest growing F&B companies with more than 120 branches across Thailand in 7 years. At Malaysia, we are now one of the fastest growing QSR chains with 8 stores and more just within a year.

We’re a group of energetic, young and passionate people whose goal is to disrupt and be the best in the F&B industry. We’re achieving this by rethinking how everything is done while innovating and reshaping the F&B business.

We are looking for more like-minded people to join this vibrant and energetic team. If you have what it takes, there’s no limit to how much you can grow with us here. Join us and see what the future holds.

Responsibility

Service Crew

-To prepare food and drinks on a daily basis.

-To handle cashier and perform cash handling task.

-To manage inventory, maintain stock in optimum level and perform stocks ordering.

-To ensure full compliance on company SOPs.

Supervisors

-To support as a service crew in the store to cover the responsibility above.

- To ensure COGS and OT rate are always maintained below the % set forth.
-To ensure store achieve the monthly sales target.
-To ensure store achieve the monthly QSC and zero customers complaint.
-To handle customers complaint and instantly feedback to superior.
-To prepare weekly / monthly duty roster.
-To assist in guiding the new joiners.
-To conduct briefing to all team members on new product launch, sales achievement and others.
-To prepare and submit petty cash reimbursement form, documents filling and submission.
-To ensure all banking duties are done daily following the timeline.
-To manage inventory, maintain stock in optimum level and perform stocks ordering in accordance to FIFO.
-To ensure store / store room are always clean following the company standards.
-To ensure all team member complies to company SOPs.
-To prepare food and drinks on a daily basis.
-To cover shift during manpower shortage.

Benefits
-On-Job training
-Yearly medical benefits.
-High performance base allowance & incentive.*
-Staff discount.
-Rapid career progression based on performance.*
-EPF / SOCSO / PCB.

Requirements
-Age 18 and above
-Experience in fast food chain/restaurant is an added advantage
-For Team Leader 1 to 2 years of supervisory role experience
-Excellent customer service and people management skills.
-Fun, young and vibrant personality.
-Willing to work shifts, on public holidays and weekends.
-Good command of English language.
-Has valid Typhoid Injection and Food Handler Certiticate.

Job Type: Full-time

Pay: RM1,800.00 - RM3,500.00 per month

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Rotational shift

Experience:

• Service Crew: 1 year (Required)