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Client and Account Management:
- Understand the client’s business objectives and advertising strategy.
- Ensure work delivered to the client is of the highest standard; review all key documents, visuals and presentations before distribution
- Lead the team in the preparation of budgets and estimation for creative proposals and communication plans.
- Develop close relationships with clients and agency partners
- Work with the team to actively improve the optimization of social media campaigns and creative output
- Estimate timelines, lead weekly project status meetings, and reporting on project status
- Ensure creative deliverables and social media plans comply with the client’s long-term brief and strategy.
- Ensure standard processes are rolled out across campaigns
- Champion innovative solutions in every project and push the boundaries of conventional communication thinking
- Work with internal specialist units to deliver the best response/service to clients
- Create and maintain relationships with external agencies, key partners, and KOLs
- Up to date with current trends and hot social media topics and able to innovatively integrate the trend with the client’s brand
Leadership and Management
- Support the Client Servicing Director in managing the team
- Ensure financial reconciliations successfully
- Work with the Client Servicing Director to identify organic growth via incremental revenue opportunities
- Inspire the team, leading by example, providing clear direction, feedback, and support
- Mentor key talents and develop the team’s competencies and skills
- Assign individual resource responsibilities, and help identify appropriate resources needed
Desired Skills and Experience:
- At least 3 years of manager’s experience working agency-side in an international or local agency role
- Must have a strong digital and social media knowledge, both across planning and activation
- Able to produce strong insights
- Able to present to senior-level clients and peers
- Able to work under pressure and multiple deadlines
- Excellent communicator
- Build excellent working relationships with colleagues
- Eye for detail
- Able to assess the effectiveness of creative output and ensure the standard is up to client’s expectation
- Self-driven requires little management input.
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