Online Sales Advisor - Kuala Lumpur

About Us:
NW Group is a forward-thinking company specializing in SME loans, government grants, training provider services, and much more. We’re all about helping businesses grow and thrive by providing crucial financial and training solutions. Our team is energetic, innovative, and passionate about making an impact.

Now, we’re looking for an Online Sales Advisor to join our expanding team! If you’re a self-starter with a passion for sales and customer satisfaction, this could be your next great opportunity.

Key Responsibilities:
As an Online Sales Advisor, you’ll be the digital face of NW Group, responsible for:

• Handling inbound and outbound sales inquiries via email, chat, and social media.
• Promoting our services, which include SME loans, government grants, and training solutions to prospective clients.
• Converting leads into customers through excellent communication and persuasive sales techniques.
• Maintaining strong relationships with both new and existing clients, ensuring long-term collaboration.
• Meeting and exceeding sales targets through consistent effort and effective sales strategies.
• Providing exceptional after-sales support, answering customer questions, and resolving any issues that may arise.
• Collaborating with the marketing team to develop and improve online sales campaigns.
• Utilizing CRM tools to manage customer data and sales pipelines efficiently.

Qualifications and Skills:
To be the perfect fit, you should have:

• Proven experience in online sales or customer service, preferably in B2B & B2C sectors.
• Strong communication skills—both written and verbal.
• Familiarity with CRM systems and online communication tools.
• A self-motivated, results-driven attitude with the ability to work independently.
• Basic knowledge of SME financing and government grants is a plus but not mandatory.
• A passion for helping businesses grow and thrive!

What We Offer:
Joining NW Group means being part of a company that values:

• A collaborative team environment, where your ideas and efforts directly contribute to our success.
• Continuous learning opportunities to expand your sales skills and product knowledge.
• A competitive salary package with attractive commission-based incentives.
• Opportunities for career advancement within our growing company.

Job Type: Full-time

Pay: RM2,200.00 - RM10,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay
• Performance bonus

Education:

• STM/STPM (Preferred)

Experience:

• Sales: 1 year (Preferred)