Software Support Engineer
RM 3,500 - RM 5,000 / Per Mon
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- Job Title: QA Support
- Location: Bangsar South, Kuala Lumpur
- Job Type: Permanent
- Work Mode: Hybrid
Job Description:
- Conduct comprehensive software testing (manual and automated) to identify bugs and ensure optimal functionality of the product.
- Collaborate with development teams to diagnose, troubleshoot, and resolve software defects and performance issues.
- Work closely with product managers to define test cases and ensure alignment with business requirements.
- Assist in the development and implementation of QA best practices, tools, and processes.
- Provide end-user support by responding to inquiries, resolving issues, and ensuring timely follow-up.
- Ensure product documentation is accurate and up-to-date, facilitating smooth user experiences.
- Perform regression testing to ensure code stability after updates or changes.
- Analyze and track key QA metrics, such as defect density and open defect counts.
- Support deployment processes by conducting pre-release testing and reviewing release notes.
- Stay up to date with emerging trends in QA automation, fintech software, and testing methodologies.
Job Requirement:
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- 1+ years of experience in software QA, preferably in a fintech environment.
- Experience with automated testing tools (e.g., Selenium, JIRA, Postman) and scripting languages (e.g., SQL, NoSQL, JavaScript).
- Strong understanding of software development life cycle (SDLC) and QA methodologies (e.g., Agile, Scrum).
- Excellent problem-solving skills and a detail-oriented approach to testing.
- Familiarity with APIs, databases, and fintech regulatory requirements.
Job Type: Permanent
Pay: RM3,500.00 - RM5,000.00 per month
Benefits:
- Professional development
Schedule:
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Quality Assurance: 1 year (Preferred)
- Software Development: 1 year (Preferred)
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