Full Time Crew (IOI City Mall)

Job – Objective :-

• Warmly greets and acknowledge guests upon arrival.
• Practice suggestive selling and accurately takes guests orders.
• Responsible for setting-up and handling work station(s) assigned for the day.
• Responsible for keeping restaurant clean and tidy all the time.
• Offer professional and courteous service to our guests.
• Provide uncompromising services to guests in accordance to the quality standards.
• Be attentive to guests’ needs and constantly ensure that guests’ orders are being fulfilled correctly.
• Ensures all used plates and cutleries on the dining tables are being cleared once the guests left the restaurant.
• Practices work and service standards and food preparation procedure that are in compliance with the Quality, Service, Ambience & Value (QSAV) guidelines.
• Attend to guests’ queries, feedback and complaint timely & professionally.
• Possess full knowledge on food, beverages and other products & services served/provided by the Restaurant.
• Responsible for setting-up and handling work station(s) assigned for the day.
• Prepare food orders according to the standard recipes, portion controls, and presentation specification as set by the company.
• Ensure all kitchen equipments are well maintained at all time.
• Ensure proper kitchen equipments are used to prepare food orders.
• Ensure all stocks and ingredients are restocks/sufficient throughout shift(s).
• Adhere to all sanitation requirements including product rotation, temperature maintenance, storage procedures, cooking requirements, and handling techniques.

Required to :-

• Candidate must possess at least a PMR/SPM qualification or equivalent.
• Fresh school leavers who have passion in Food & Beverages Industry are welcome.
• Ability to communicate in English and maintain good relationship with diverse customers.
• A good team player to maintain good working relationship amongst staff in the Restaurant.
• Ability to engage in physical activities which requires long hours of standing during the working shift.
• Pleasant, polite manner, neat and clean appearance.
• Self-disciplined, self-motivated and enjoys interacting with people and serving customers.
• Always maintain high standard of personal hygiene and neatly attired.
• Energetic, cheerful, friendly and hardworking.
• Possess enthusiasm in learning and keen to get feedback for improvement.
• Require to work on rotating shift basis which include weekends and public holidays.

Job Type: Full-time

Pay: RM1,500.00 - RM1,700.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Rotational shift

Supplemental Pay:

• Overtime pay