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Customer Service Executive
RM 4,000 - RM 4,500 / month
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Job Scope / Responsibilities :
- Develop channel expansion plans, write content, and consistently create and manage content for platforms like Telegram, Facebook, and TikTok. You will handle daily operations, maintain posts, interact with users, and increase the influence and visibility of the brand.
- Analyze results based on department needs, improve ad strategies, and optimize work efficiency and traffic generation. You will be responsible for the performance and outcomes of these efforts.
- Plan and execute strategies to attract traffic on social media platforms, effectively leveraging social media resources based on the industry landscape.
Salary Package: RM 4,000 Basic + Monthly allowance RM 500 +EPF + Socso + Annual Leave + Medical Leave
Working Hour:
- 24 Hours Rotational Shift, 8 Hours per shift, 6 days per week (1 day off per week): 11am-7pm, 7pm-3am, 3am-11am
Remark:
- 1 Week Training at Velocity Cheras: (Reachable by Cochrane MRT station)
- Working location: Midvalley (Reachable by Abdullah Hukum LRT station)
Requirements :
- Open to meet SPM holder & fresh graduates.
- Proficiency in Mandarin is required for this role (Typing, Reading, Speaking)
- Familiar with Microsoft Word, Outlook, and Edge (Other internet browsers)
- Basic understanding of linguistics and different cultures.
- Good adaptability, and have no issue in managing ad-hoc situations at ease.
- Good attention to detail and accuracy.
- Have no issue working independently and skilled at exercising initiative in line with Company policies.
- Ability to operate competently common office equipment including, but not limited to computer, fax, copier, and telephone system.
Job Type: Full-time
Pay: RM4,000.00 - RM4,500.00 per month
Schedule:
- Monday to Friday
Language:
- Mandarin (Required)
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