Customer Service Officer(Fresh Grads are welcome)
Salary undisclosed
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Original
Simplified
Job Description
- Generating appointment booking report and ageing report.
- Check for Console Report.
- Tally check for console orders against report generated and console the orders accordingly.
- Call customer for delivery appointment.
- Request for Tax invoice, K1 & K2 forms for orders to be delivered to FTZ areas.
- Follow up on emails with Credit Finance and Operation team.
- Coordinate with Transport Department on the timing of delivery.
- Follow up with Transport Department on the status of delivery.
- Handling customers complaint and escalations.
- Follow up on emails with Sales / Logistics Department.
- Updating and send weekly Report to Finance for Billing.
- Prepare documentation for delivery to FTZ areas.
Job Types: Full-time, Permanent
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
Supplemental Pay:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Bukit Minyak: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your expected salary?
Similar Jobs