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Customer Service Officer

Salary undisclosed

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Interested candidates, PLEASE ATTACHED in your comprehensive resume together with relevant certificates / transcripts, copy of Identity Card (IC) & Expected Salary.

1. CUSTOMER SERVICE OFFICER

* Working Location: Kawasan Perindustrian Bandar Sultan Suleiman, Klang

Duties & Responsibilities

- Handling of customer booking/shipment/enquiry.

- Provide booking confirmation to shipper/cnee.

- Arranging and monitoring container movement.

- Preparing SI and confirming BL.

- Update port system and plan haulier before closing.

- Sending pre-alert/email to shipper/customer and to follow up with destination agent.

- Submit job file for billing to Account Dept.

- Close job file after job complete and filling the job file.

- Any other duties that may be assigned by the superior.

Requirement

- Possess at least a SPM / STPM / Diploma / Degree in any field.

- Required language(s): English, Bahasa Malaysia.

- Fresh graduates are encourage to apply.

- Proficiency in MS Office.

- Good interpersonal and communication skills, mature, dedicated, and responsible.

- Must be able to meet deadline and willing to work under pressure.

- Excellent time management skills and the ability to prioritize work.

* Working Hours : Mon - Fri ( 0830 - 1700 ), Sat ( 0830 - 1230 )

Job Types: Full-time, Permanent

Benefits:

  • Maternity leave
  • Opportunities for promotion

Supplemental Pay:

  • Overtime pay
  • Yearly bonus

Ability to commute/relocate:

  • Pelabuhan Klang: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • logistic / shipping industry: 1 year (Preferred)

License/Certification:

  • Driving License (Preferred)