Manager, Examinations Unit

JOB TITLE

Manager, Examinations Unit

JOB PURPOSE

The Manager, Examinations Unit will be responsible to lead and manage examinations for all Schools and academic departments in the University, ensuring that there is a systematic approach to the administration of examinations and service are delivered efficiently and effectively and meet quality standards to support a positive students experience.

He/she is also responsible for maintaining the integrity and efficiency of the Examinations Unit, ensuring a fair and proper conduct of all examinations.

Key Duties and Responsibilities

• Responsible for ensuring the effective organization, administration and day-to-day management of all aspects of examinations within the University College.
• Lead, manage, supervise and direct the work of the staff members in the Examinations Unit.
• Prepare, organize and supervise the examinations in accordance with the examination regulations of the University College Senate.
• Liaise with the Programme Offices and Finance Department on student records, registration, re-sits and supplementary examinations; prepare examinations timetables and invigilators schedules.
• Manage and resolve examination clashes to ensure that proper guidelines are followed and appropriate supervision arrangements are in place for affected students.
• Ensure the integrity of all examinations is maintained.
• Ensure and provide safe custody of all examination materials, including examination question papers, ensuring that the examination question papers, scripts and assessments are held securely and despatched to the examination halls according to the examination regulations.
• Organise and ensure the examination flow, examination materials, examination question papers are well prepared and maintained.
• Responsible to provide security for managing the receipt and printing of examination question papers, preparation of examination materials and storage.
• Ensure all required information is obtained and submitted accurately within set deadlines in relation to examination entries, changes, withdrawals, remark requests and assessment data.
• Brief students on examination procedures and conduct and prepare examination guidelines for students and staff, including invigilators.
• Ensure that invigilation duties for all examinations are arranged, invigilators are informed and briefed of their duties and address any issues during and after examinations; ensuring that the receipt of examination papers from invigilators are monitored and recorded.
• Ensure that all necessary stationery and materials related to the smooth running of the examinations are supplied.
• Ensure that examination scripts and coursework are sent to examiners.
• Manage requests for ‘special consideration’ from students following each examination series and table to the University Senate for review and approval.
• Manage the distribution of examination results; handle and respond to all queries arising from the results.
• Organize the issuance of Semester Grade Report.
• Check all examination fees and charges from each examination board.
• Ensure that student examination records are entered in the System; ensure that the data in the Management System is maintained accurately and in a timely manner.
• Ensure systems and processes within the Examination Unit are appropriate and efficient and identify areas for improvement, ensure implementation in accordance with the University College quality procedures.
• Undertake any other duties the University College may reasonably direct from time to time

JOB REQUIREMENTS

• Bachelor’s degree in Social Science, Sociology, Business Administration or equivalent
• At least 5 years of experience in managing examinations and invigilations in an educational institution
• Good knowledge of examination regulations and procedures
• Excellent planning and coordinating skills
• Possess a systematic approach to work with a high level of attention to details
• Strong interpersonal skills required to integrate and prioritise demands from all stakeholders
• Excellent written and oral communications skills
• Strong computer skills including MS Office and other programmes as needed
• Ability to work effectively and efficiently under pressure
• Display a strong commitment to deliver professional and exceptional customer service
• Possess good decision-making skills, tact and discretion when managing issues related to examination integrity
• Possess a high level of personal integrity

Job Type: Full-time

Pay: RM4,500.00 - RM5,500.00 per month

Benefits:

• Health insurance
• Maternity leave
• Professional development

Schedule:

• Monday to Friday

Application Question(s):

• Knowledge of examination regulations and procedures

Experience:

• managing examination: 5 years (Preferred)

Application Deadline: 10/31/2024
Expected Start Date: 11/18/2024