Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Service Desk Analyst : Mandarin speaker

Salary undisclosed

Apply on

Linkedn
Original
Simplified

Even freshers can apply for this role !

Responsibilities:

1. User Support:

Provide first-line technical support to end-users via phone, email, or in person.

Troubleshoot hardware, software, and network issues, guiding users through resolution steps.

2. Incident Management:

Log, track, and prioritize incidents using the ticketing system.

Escalate complex issues to appropriate support teams while ensuring timely resolution.

3. Customer Communication:

Maintain clear and timely communication with end-users regarding the status of their reported issues.

Provide step-by-step instructions and training to users for common technical problems.

4. Documentation:

Create and update knowledge base articles for common issues and resolutions.

Document troubleshooting steps and solutions to build a comprehensive support resource.

5. Collaboration:

Collaborate with other IT teams to resolve escalated issues and ensure a seamless user experience.

Participate in team meetings and contribute to ongoing process improvements.

6. User Education:

Conduct training sessions and workshops to educate end-users on IT best practices and new technologies.

Create user-friendly guides to empower users to troubleshoot common problems independently.

Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).
  • Proven experience in a service desk or technical support role.
  • Strong knowledge of Microsoft Windows and Office applications.
  • Familiarity with troubleshooting hardware, software, and network issues.
  • Excellent customer service and communication skills.
  • Ability to work independently and collaboratively within a team.

Skills:

  • Technical proficiency in desktop operating systems, software applications, and hardware components.
  • Strong problem-solving and analytical skills.
  • Familiarity with ITIL best practices is a plus.
  • Ability to prioritize and manage multiple tasks in a fast-paced environment.
  • Exceptional communication and interpersonal skills.
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