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Travel Manager

Salary undisclosed

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JobStreet
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Duties and Responsibilities:

  • Create and update corporate travel policies to ensure compliance, cost-effectiveness, and alignment with company goals.
  • Negotiate contracts with airlines, hotels, car rental companies, and travel agencies to secure favorable rates and terms to support global programs.
  • Create annual travel commodity strategies.
  • Monitor travel expenses, reimbursements and implement cost-saving initiatives.
  • Assess and mitigate travel-related risks for employees, duty-of-care and work closely with the risk management partner and Global Security.
  • Ensure adherence to legal and regulatory requirements related to corporate travel, including visa and immigration laws.
  • Implement and manage travel management system/tools: Concur Travel, Concur Request and Concur Expense.
  • Provide guidance, educate employees and support to employees regarding travel and business expense policies, booking tools, processes, and other travel-related inquiries.
  • Identify opportunities for process improvements, cost savings, and enhance traveler satisfaction through feedback and data analysis.
  • Build and maintain strong relationship with travel suppliers to solve issues promptly and leverage partnership for mutual benefits.
  • Conduct assessment and evaluation of supplier through a Supplier Performance Review (SPR).
  • Implement initiatives to promote sustainable travel practices.
  • Develop and implement contingency plans for travel disruptions, emergencies, crisis, and ensuring employee’s safety.
  • Manage corporate Travel and Expense (T&E) credit card, Business Travel Account (BTA), Central Meeting Card (CMC) and virtual cards program globally.
  • Support C-level executives and Board of Directors’ meetings and events – contract negotiation and payments.
  • Benchmarking within travel industry on travel technologies and best practice.

Qualification

  • BS in Travel and Tourism from an accredited University.
  • With at least 10-year experience in managing corporate travel.
  • Certified Corporate Travel Executive (CCTE) or Certified Travel Counselor (CTC) is a plus.
  • Knowledgeable on the Global Distribution System (i.e Sabre, Wordspan, Amadeus, etc.).
  • Has experience on change management, global travel program implementation and harmonization, project management.
  • Has a strong understanding of the travel industry, including airline, hotel, car rental, travel technology platforms and Expense Management System (i.e Concur, GetThere).
  • Has implementation experience to implement Concur solutions, TMC implementation, integration with the system (i.e Credit card integration to Concur systems, TMC integration to Crisis Management Systems, etc).
  • Has strong interpersonal skills, excellent verbal and written communication skills.
  • Must be willing to Travel (10%).
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