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Operation Support Specialist

Salary undisclosed

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Job Description | Tasks & Responsibilities:

  • Provide day-to-day support to our manufacturing business on the full spectrum of Purchase & Sales coordination related tasks, ensuring accurate and timely processing of all transactions according to requirement and SOP.
  • In charge of all coordination tasks including , all Sale Order are created in system, Bill-of-Material is calculated & compiled, Work Order are processed according to each manufacturing process until deliveries of goods & services are completed.
  • Planning and scheduling for delivery according to each location inventory (minimize overstock and out of stock) by analyzing the supply and demand of SO forecast and thus making inventory projections.
  • To actively update designated tracker & ensure completeness of deliverables.
  • To Track email communications to ensure all orders / requests are received & executed.
  • Assist in the implementation, configuration, and maintenance of the inventory code in our ERP system, including optimizing system functionality.
  • Collaborate with our cross-functional teams overseas to ensure deliverables within a specific timeline.
  • Maintain proper records of data-entries, systematic filing, and storage of documents for audit purposes.
  • Assist in generating and analyzing inventory, sales & purchases reports to ensure compliance with company policies.
  • Providing exceptional customer service and support to enquirers from overseas.
  • Follow up with clients to resolve and to attend to their outstanding issues.
  • Ability to work in a high volume, fast moving operational business.
  • Able to demonstrate and combine a methodical and organized approach to work situations with high attention to detail.
  • Undertake any ad-hoc duties and responsibilities assigned by Reporting line manager.

Job Requirement

  • Candidate should possess a diploma or above in Business Administration or business-related studies.
  • At least 3 years of working experience is required, preferably from shared services / manufacturing industry background.
  • Possess a strong sense of process flow, sales & purchase coordination
  • Required Skill:

-Office Word, Excel, Power Point – Excellent user

-Familiar with ERP i.e SAP system

  • Required Language Skill:

-Proficiency in English (write & speak)

  • Excellent problem-solving skills and ability to work cross-functionally and vertically for information.
  • Possess strong verbal & written communication skills to effectively interact with internal and external stakeholders.
  • Self-motivated, resourceful, mature, and highly initiative to work independently in a pressured environment.
  • Strong sense of commitment with strong sense of work integrity

Perks & Benefits

  • Employee equity
  • Casual dress code
  • Sabbatical leave
  • Open culture
  • Personal development opportunities