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Tele Sales Agent - Malay Speaker & English

Salary undisclosed

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Position Open to: Have full working rights for Malaysia alone

Occupation: Call centre agent

Number of Positions: 10

Position Level: Junior Executive

Relevant Exp: Minimum one year sales experience

Related Skills: Communicate by Telephone, Guarantee Customer Satisfaction, Have Computer Literacy, Listen Actively, Show Confidence, Speak different languages (Bahasa Malay & English), Provide Customer Follow-up Service, Sales Activities & Telemarketing sales experience.

Education: SPM and above

Job Responsibilities:

A Telesales Bahasa Malaysia speaker is responsible for making outbound calls to potential customers in Malay & English markets to promote and sell products or services..

What will you do as a Telesales agent?

  • Call to consult and convince customers to use the right product and close the order according to the data the customer has demanded (available data).
  • Manage / store customer information on the company system
  • Take care and support close customers, provide preferential programs for customers to increase sales
  • Completing the assigned KPIs as prescribed

Specialized knowledge and skills:

Necessary skills:

  • Voice clear, fluent, good communication. And a good telesales person needs to know how to focus on needs and the customer's desire to be able to give accurate advice
  • Strong command of the Bahasa Malaysia language + moderate in English and be able to effectively communicate with customers to understand their needs and provide solutions
  • Skilled in building rapport with customers, overcoming objections, and closing sales
  • Excellent communication and negotiation skills
  • Selling skills, closing sales
  • The ability to grasp customer psychology
  • Ability to work independently in a team

Terms of employment: Contract

Rotational Shifts: 2 Shift Times (9 am to 6 pm & 12 pm to 9 pm MYT)

Rotational Offs: Will have 6 days off in a months

Language: Should be able to Read, Write and Speak Bahasa Malay & English

Salary: Max RM 2700 Basic + Commissions

Attitude and qualities:

· Honesty, enthusiasm for work

· Passion for making money;

· Love consulting and sales work

Education and experience:

  • Language Required : Bahasa Malaysia & English
  • Min SPM graduated with at least 1 year and above of Tele-sales experience (making sales via call out)
  • Preference will be given to candidates with sales/product consulting experience from industries such as beauty, banking/finance, Telco, Insurance, online business.