Senior Officer, IT Server

Full Time, onsite
UOB Kay Hian Securities (M) Sdn Bhd
Kuala Lumpur Networks & Systems Administration (Information & Communication Technology) Full time, Malaysia

Salary undisclosed

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Job Description & Requirements:-

To Provide Software/Hardware Technical IT Support nationwide including Singapore UOBKH whenever required.

To research and suggest/provide/devise solutions to users based on the requirements requested.

To perform administration tasks (create/edit/delete) for all Systems/Servers that can be accessible.

To coordinate and liaise with Vendors on maintenance agreements/new projects inclusive of Bursa mock runs.

To perform Daily/Monthly/Yearly health checks on systems inclusive of data backup or as per request basis.

To ensure compliance of UOBKH IT Audit Policies and work with SG/MY/Outsource Internal Audit.

To participate in UAT/SIT/Deployment/BCP/DR exercises conducted by internal/external parties.

Server Technical Requirements:-

To ensure servers uptime and availability that meets the threshold level in accordance with company’s policy.

To perform and maintain all servers setup inclusive of Hyper-V, VMWare, cloud instances (EC2, ECS, Containerised) etc.

To monitor server performance on daily basis using monitoring tools and proceed to report any irregularities.

To continuously perform Server Hardening and OS Updates on all existing and new servers.

To work closely with relevant IT Divisions to identify EOL servers, threats and patches.

To constantly explore on current trend’s Server Infrastructure that may benefit and cost saving for UOBKH.

To be in charge of all server rooms and to ensure all equipment are in good shape and secured from any hazard.

Network Technical Requirements:-

To be proactively monitor and manage network systems, including firewalls, routers, switches, and load balancers, with routine health checks, focusing on IPVPN and IPsec VPN connections.

To develop and maintain firewall policies, configure network devices, manage firmware updates, and conduct security risk assessments to ensure robust protection.

To diagnose and resolve network-related issues while providing operational support for other infrastructure components such as servers and PCs.

To support audit security assessments and enforce comprehensive network security controls.

To serve as the group primary contact for managing network infrastructure across all Malaysia branches.

To strategically plan with roadmap and execute preventive maintenance initiatives for network infrastructure to ensure optimal performance and reliability.

To be considered for this role, the ideal candidate should possess:

A Degree/Diploma in IT, Computer Science, or a related field.
Relevant certifications (e.g., CompTIA Server+, Microsoft Certified: Windows Server, Linux).
Proficiency in server hardening, performance tuning and patch management.
3-5 years of experience in IT server administration or a similar role.
Strong understanding of networking basics (IP, VPN, DNS, DHCP) and security protocols.
Problem-solving skills for diagnosing server and network issues.
Effective communication and team collaboration skills.
Ability to adapt to high-pressure situations, such as server downtimes or security breaches.
Willingness to travel, if required for multi-location or regional responsibilities.