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IT Operations & Service Desk L1 (KL Sentral)

  • Full Time, onsite
  • PERSOLKELLY Workforce Solutions Malaysia Sdn Bhd
  • Kuala Lumpur Sentral, Malaysia
Salary undisclosed

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Job Description

  • To provide Level 1 Service Desk
  • To handle call and other alternative channels for all incoming request for IT support and resolve network, hardware and software issue within Level 1 scope of work

Requirement:

  • Minimum Diploma (fresh grad) or SPM with 3 years relevant working experience. Preferably in computer science, computer engineering, information technology, or relevant field
  • Able to speak, write & read in English & Mandarin
  • Able to work as early as 6.00am - to support Australia market

Benefits:

  • Basic salary + allowances (Shift allowance, performance bonus, language allowance, transport allowance, attendance incentive)
  • Medical coverage
  • Annual leave & statutory

Operation Hours : 6.00 am to 6.00 pm (2 shift interval). During Australia Daylight savings. Operation Hours :5.00am to 6.00pm (+OT for 5am + (8GMT))