Managed Services Engineer (Linux/Unix)
Salary undisclosed
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Key Roles and Responsibilities:
- Administrating platforms and Linux based infrastructure on behalf of Customers
- Troubleshooting and resolving issues on enterprise Linux systems
- Monitor and optimize the health and performance of applications and platforms
- Performance analysis and data recovery for critical systems, and data backup measures
- Debug problems reported by customers using in-depth log analysis
- Proactively monitors the work queues
- Participate in shift rotation support schedule as assigned
- Perform operational tasks to resolve all incidents/requests within the agreed SLA
- Act as level 1/2, identify, investigate, analyse issues and errors escalated prior to or when they occur
- Documentation and support of Linux servers
Requirements
- Demonstrated working proficiency with Red Hat/CentOS/ Fedora operating systems concepts
- Min 2 years experience with Linux/Unix engineering, debugging, administration and OS system provisioning
- Working knowledge of storage, backup, as well as Unix shell scripting (Bash)/Perl scripting
- Incident management environment
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