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Managed Services Engineer (Linux/Unix)

Salary undisclosed

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Key Roles and Responsibilities:

  • Administrating platforms and Linux based infrastructure on behalf of Customers
  • Troubleshooting and resolving issues on enterprise Linux systems
  • Monitor and optimize the health and performance of applications and platforms
  • Performance analysis and data recovery for critical systems, and data backup measures
  • Debug problems reported by customers using in-depth log analysis
  • Proactively monitors the work queues
  • Participate in shift rotation support schedule as assigned
  • Perform operational tasks to resolve all incidents/requests within the agreed SLA
  • Act as level 1/2, identify, investigate, analyse issues and errors escalated prior to or when they occur
  • Documentation and support of Linux servers

Requirements

  • Demonstrated working proficiency with Red Hat/CentOS/ Fedora operating systems concepts
  • Min 2 years experience with Linux/Unix engineering, debugging, administration and OS system provisioning
  • Working knowledge of storage, backup, as well as Unix shell scripting (Bash)/Perl scripting
  • Incident management environment