Manager, Admissions, Scholarships and Analytics

Post Title : MANAGER, ADMISSIONS, SCHOLARSHIPS AND ANALYTICS

School/Department : MARKETING AND STUDENT RECRUITMENT

Reports to : HEAD OF MARKETING, RECRUITMENT AND ADMISSIONS

Purpose

As a member of the marketing and student recruitment team, the individual is to lead the delivery of the admissions process efficiently and accurately to support the achievement of UoRM’s student growth. He/she is also to support the planning of student recruitment initiatives and produce relevant reports to analyse student recruitment performance and business forecasting.

Demonstrate exceptional leadership ability in executing this role and be a leading member of the UoRM Marketing and Student Recruitment team. He/she is to work collaboratively with colleagues within the team, academics and colleagues from the UK campus.

Main Duties and Responsibilities

• To work closely with Student Recruitment team and Marketing and Communications team on planning the recruitment calendar and recruitment cycle.
• To drive recruitment performance tracking, business forecasting and trend analysis as well as supporting the delivery of the department.
• To participate in strategic discussions of the department.
• To review and provide suggestions on student recruitment strategies based on past years’ trends and performances.

6. To work with the marketing team in providing updated information related to admissions and scholarships for the University’s website.

7. Work with Student Recruitment team and Admissions of UK campus to understand and review the internal and external guidance on the equivalencies of both local and international qualifications.

8. Undertake any other duties as appropriate and agreed with the Head of Marketing, Recruitment and Admissions.

Supervision Received

Head of Marketing, Recruitment and Admissions or other.

Supervision Given

• Senior Executive, Admissions, Scholarships and Analytics
• Admissions Officer

Contact

There will be regular contact with external stakeholders such as prospective students, parents, agents and UK Admissions colleagues. There will be frequent internal contact with the academic team.

Terms and Conditions

The post is initially on a two-year contract, renewed subject to performance, and based on the UoRM campus at Educity, Iskandar Puteri, Johor.

PERSON SPECIFICATION

CRITERIA

Skills Required

Essential

• Outstanding communication skills (written and oral) including the ability to present effectively to diverse audiences.
• Well-developed diplomacy skills; sensitivity to changing or difficult environments, both internally and externally.
• Evidence of working to and meeting ambitious targets.
• Highly motivated, organised and efficient with ability to see work through to completion.
• Evidence of market research & analysis skills.
• Ability to work effectively within a team and support colleagues when needed.
• Ability to assimilate a large volume and range of information, provide analysis and proposed actions in relation to markets.
• Excellent interpersonal skills and the ability to relate to a wide range of people from many different cultural backgrounds.

Desirable

• Good numerical skills.
• Evidence of having developed admissions processes and guidelines both domestic and international qualifications.
• Evidence of having developed scholarship strategies for both domestic and international markets.

Planning and organising

Essential

• Able to plan and organise individual and team activity with an appreciation of long-term issues, ensuring plans complement and feed into broader operational plans.

Desirable

• Strong project management skills and coordination of a number of stakeholders and simultaneous projects in sometimes complex relationships and to multiple deadlines.

Problem-solving and initiative

Essential

• Ability to analyse, problem solve and provide advice for self and various client groups.
• Able to analyse data, to provide clear proposals for action and to identify the resource implications of such proposals.

Knowledge

Essential

• Knowledge of the MQA requirements.
• Knowledge of the EMGS requirements.
• Awareness of current issues affecting international students.

Desirable

• Thorough knowledge of the UK higher education system.

Relevant Experience

• At least 2-3 years in admissions or related role in the higher education sector.
• At least 2-3 years in data analysis or related role.
• Ability to converse in English, Mandarin and Bahasa Melayu.

Disposition

• Work independently with minimal supervision.
• Results and outcome driven.
• Enjoys meeting new people.
• Enjoys dialing with processes and reports.

Other

• Produce accurate data analysis and reports.
• IT literate, including competent use of Microsoft Office, Word and Excel.