Assistant Manager- Operation and Supervision/Branch Oversight

About us

Placid Express Sdn Bhd is a subsidiary of Placid NK Corporation. Founded in 1996 and Headquarters in New York, Placid is in the fintech space serving customers across the world.

• About the job, your experience and salary expectations. Kindly note this is mid-management job and the salaries are scaled to suit the job grade of someone with a 2 years working experience. Therefore, kindly apply, only, if the offered salary range of RM2,800 - RM3,200 is within your expectations.

JOB DESCRIPTION

Operational Management

• Assist in developing and implementing operational policies and procedures
• Support the Operations Manager in managing day-to-day activities and troubleshooting operational issues
• Prepare and maintain accurate records and reports related to cash management
• Provide training and support to teller and staff on operational processes, systems and best practices
• Manage and build relations with local and foreign bank partners as well as vendors.

Team Supervision

• Supervise and coordinate the activities of operational staff
• Conduct performance reviews, provide feedback and support staff development
• Assist in recruitment, onboarding and training of new team members
• Do onsite and offsite monitoring of branch

Project Management

• Support the planning and execution of operational projects and initiatives
• Coordinate cross-functional teams to ensure project goals are met on time and within budget
• Monitor project progress and address any issues that arise

JOB REQUIREMENTS

• Bachelor's Degree in Business Administration/Economics/Accounting and Finance or its equivalent
• Minimum 2 years working experience in management capacity preferably in a Financial Institution or Money Services Business
• Proven experience as a business intelligence analyst or similar role, preferably in a corporate
• Strong leadership and interpersonal skills, with the ability to motivate and inspire team members
• Good writing skills, communication and presentation skills, with the ability to effectively communicate findings and recommendations
• Good organizational and problem-solving abilities, with a keen attention to detail
• Data driven, analytical and detailed oriented
• Ability to handle multiple tasks simultaneously and meet agreed deadlines
• Able to work independently and possess own transport and willing to travel