Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Customer Service Representative (Klang Valley)

  • Full Time, onsite
  • Affin Bank Berhad
  • Kuala Lumpur Retail Assistants (Retail & Consumer Products) Full time, Malaysia
Salary undisclosed

Apply on

JobStreet
Original
Simplified

Create the future with Affin! ​​You too can make a difference.

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

JOB PURPOSE

  • To provide frontline service to customers.
  • To deliver quality customer service in accordance with Bank`s internal policies.
  • To perform back office functions as well as rendering customer service support.
  • To contribute towards branch`s deposit growth and cross selling Deposit / Investment / Bancassurance / Banca Takaful products

ACCOUNTABILITIES

Financial

  • To take pro-active actions to prevent fraud and losses (internal & external)
  • To contribute to deposit growth by way of soliciting new accounts.
  • To assist in managing cost control for the branch as per approved budget.

Process

  • Perform daily branch activities in accordance to Bank`s internal policies &
    regulatory requirement.
  • Effective cash handling and ensure Mid Day and End of Day cash balancing is performed in accordance with procedures.
  • Ensure accuracy in day end balancing within reasonable time.
  • Compliance to individual teller/drawer limit.
  • Compliance to Bank`s standard average serving time and average waiting time.
  • Daily vouchers bundling and cross checking of vouchers at the end of day.
  • Ensure compliance on regulatory requirements such as FSA, iFSA, PDPA, AMLA, PCT,FEA, FATCA, CRS etc.
  • Ensure satisfactory audit rating and issues raised are resolved within specified time frame.
  • Perform filing, printing daily reports, bundling of daily vouchers, submission of documents via DIS, prepare monthly report and back room functions.

Customer

  • Ensure efficient customer service level in order to meet SLA as well as to alleviate any customer’s complaint.
  • Ensure accuracy and error free in service delivery.
  • Attend customer`s enquiries / complains immediately and adhere to complaints escalation procedures.
  • To maintain good rapport with internal and external customers.

People

  • Resource management i.e. annual leave / attendance / branch meeting.
  • Participate in staff development including Structure on the Job Training (SOJT) /coaching.

Other Responsibilities

  • To manage and undertake ad-hoc assignments assigned by Management from time to time.
  • Social commitment activities involvement (CSR).
  • To ensure cleanliness of the bank’s premise & SSL area.
  • Relief duties as and when required.
  • When performing relief function – Ensure compliance on on-boarding process and policy of new accounts – SA/CA/FD/SDB

Learning & Growth

  • To involve and contribute to any special event organise by branch.
  • Attend training on compliance, regulatory, product knowledge, customer services and other personal development and growth.
  • To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team work spirit
Similar Jobs

1d ago

Guest Services Supervisor
Four Points by Sheraton
Puchong, Malaysia

Full Time, onsite, onsite

Salary undisclosed