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Area Sales and Operations Manager

  • Full Time, onsite
  • Elianto Make Up Sdn Bhd
  • Kuala Lumpur Management - Store (Retail & Consumer Products) Full time RM 5, Malaysia
Salary undisclosed

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Roles & Responsibilities

  • Overall in charge of retail outlets sales and operations activities under respective zone
  • To manage and ensure daily smooth store operations and achieving the sales target set by the Company.
  • Get other great talents to join our team.
  • Touring the sales floor regularly, to ensure proper upkeep of store image and conduct briefing on monthly promotion sales mechanics.
  • To monitor and control monthly expenses & budget within approved percentage set.
  • To ensure all retail consultants are trained to respond and initiate solutions to overcome the complaints received from customers are resolved accurately, responsively and timely.
  • To ensure the administration of the outlets are in compliance with the company’s standard procedures and policies.
  • Ensure in store visual merchandising is tasteful and up to date.
  • Overall responsible for outlet security.
  • Maintain good communication and working relationship with all staff within the store, and also with HQ staff.
  • Maintain budgeted revenue and expense objectives and responsible for the outlet P&L.
  • To ensure sufficient manpower to operate the outlet at all times.
  • Monitor staff attendance, performance and discipline, training as well as plan and recommend staff development and training requirements.
  • Daily smooth outlets operations – control shrinkage, cash / credit cards collection & stocks coordination.
  • Skills & Requirements :
  • Candidate must possess at least a Diploma/Degree in Business Administration/International Business or other related fields.
  • At least 5 years working experience in retail sales with minimum 3 years in similar capacity
  • Willing to travel outstation as and when required.
  • Responsible, motivated and able to perform work independently with minimum supervision.
  • Adaptable to fast paced environment, flexible working schedules including weekends, public holidays, and on call basis.
  • Good communication and interpersonal skills.
  • Candidates with experience leading a sales team will be preferable.
  • Required language(s): Bahasa Malaysia & English.