Concierge

• Meets with guests and provides outstanding customer service to all patients, owners, and visitors of the Rehab Centre.
• Assists patients and guest in a branded, friendly, proactive and efficient manner with appropriate follow-up as necessary.
• Knows all essential aspects of the Rehab Centre’s operations.
• Builds an extensive knowledge base of local area restaurants, shops, attractions, transportation options, and airports.
• Maintains a positive and professional relationship with all vendors and merchants.
• Maintains inventory and stock of supplies, brochures, and collateral for concierge desks.
• Provides pre-arrival support for patients arriving on packages.
• Facilitates correspondence with patients
• Acts as the site liaison for the Rehab Center.

Job Requirements:

• Strong verbal and written communication skills
• True desire to satisfy the needs of others in a fast-paced environment
• Ability to interact with all patients and owners, internal and external, effectively with tact and diplomacy
• Ability to suggest a wide variety of local and state-wide attractions for guest entertainment
• Working knowledge of office software and phone systems

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,300.00 per month

Benefits:

• Additional leave
• Free parking
• Health insurance

Schedule:

• Rotational shift

Ability to commute/relocate:

• Glenmarie Industrial Park: Reliably commute or planning to relocate before starting work (Required)