Order Processing & Logistic Customer Service (Shah Alam)

Job Description:
 Checking order queue in CRM and assign jobs.
 Contact to customer to arrange for return parts.
 Raise job in booking system.
 Update daily report.
 Compile daily data with team.
 Work with team to follow up on daily cases.

Job Requirements:
 Minimum Diploma with experience. Fresh Graduate with Logistic Diploma or Degree are welcome to apply.
 Preferably someone from East Malaysia.
 Fluent in English to lease either with English speaking Associates (Australians)
 Possess excellent interpersonal and communication skill and customer service skills, Proficient in MS
Office Decisive.
 Able to multi-task and committed to service excellence. Possess initiative to respond to customers’ needs
with commitment toward service excellence.
 Able to work in fast-paced environment and able to work on public holidays.
 Good team players, Work independently.
 Disciplined and high responsible person.

Working Location: Seksyen 23, Shah Alam
Working Hours: 6.00am to 4.00pm
Working Days: Monday to Friday

Employer questionsYour application will include the following questions:

• How many years' experience do you have as a Customer Service Role?
• Which of the following languages are you fluent in?
• How would you rate your English language skills?
• Do you have order processing experience?
• How many years' experience do you have as a logistics coordinator?
• Do you possess or have access to your own transportation?

Job Type: Contract
Contract length: 12 months

Pay: RM2,700.00 - RM3,200.00 per month

Benefits:

• Free parking
• Health insurance
• Professional development

Schedule:

• Fixed shift
• Monday to Friday

Supplemental Pay:

• Attendance bonus
• Performance bonus

Application Question(s):

• From 1 to 5 (1 being the lowest, 5 being the highest), please rate your English proficiency.
• Do you possess your own transportation?
• Are you available immediately?

Education:

• Diploma/Advanced Diploma (Required)