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Customer Service Executive (E-hailing and Delivery)

Salary undisclosed

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Job Title : Customer Service Executive (E-Hailing & Delivery Project Malaysia Market)

Qualification: Completed with SPM, UEC, ICGSE certificate

Language: Bahasa & English (Read, Write & Speak)

Salary - 1900 MYR Basic + Allowance 700 MYR

Location - Johor Bahru

Job Description:

  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products
  • Exceeding customer expectation in terms of customer service & accurate information.
  • Working in a team to achieve the required KPI elements and SLA.
  • Proficiency in English Communication (Speak, Read, Write)
  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products.
  • Exceeding customer expectation in terms of customer service & accurate information.
  • Working in a team to achieve the required KPI elements and SLA.

Working days: 6
Shuttle service provided: Yes
Typing Score:
  • Typing Speed 25
  • Accuracy 100%
  • Net Speed 25
Working Shift - 24 Hours Rotational
(Compulsory working on Public Holidays and Weekends)
Interview mode- Walk in / Online
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