Epicareer Might not Working Properly
Learn More

Software System Support 系统支援客服

  • Full Time, onsite
  • Smart-Acc Solutions Sdn Bhd
  • Kuala Lumpur Help Desk & IT Support (Information & Communication Technology) Full time RM 3, Malaysia
Salary undisclosed

Apply on


Original
Simplified
  • Assisting Dealer/ Customer remotely in resolving issues in daily use of application
  • Perform data troubleshooting locally and remotely
  • Provide application support
  • Root cause analysis
  • Ensuring the troubleshooting resolution within targeted resolution time
  • Coordinating with other teams for data/ system issue
  • Assist on install, implement, configure & update customer software application & hardware equipment.

Job Requirements

  • Motivated, self-starter and one who love troubleshooting and programming.
  • Able to work independently and as a team.
  • Able to work under pressure.
  • Willing to learn and Adaptable to new changes
  • Strong communication and interpersonal skills
  • Possess good analytical and troubleshooting skill
  • At least 1 years of working experience in related field is required for this position.However, fresh graduates are encouraged to apply to start as Junior.
  • Diploma / Degree in Computer Science / Information System or equivalent.
  • Willing to work after office hour/ weekend/ public holiday when required
  • Preferably Junior Executive specialized in IT/Computer - Software or equivalent.

Added Value Skills

  • Have domain knowledge in Accounting / Billing / Inventory / POS (Point of Sales).
  • Familiar with Stimulsoft Report Designer tool.