E-COMMERCE EXECUTIVE

Job Description:

• Implement and oversee e-commerce activities.
• Propose new products for e-commerce channels.
• Facilitate order processing, delivery, and returns for customer orders.
• Collaborate with cross-functional teams to execute brand, marketing, and e-commerce activities.
• Provide service quality and enhance customer satisfaction.
• In charge of e-commerce sales, promotions, marketing, and social media programs across digital platforms.
• Upload and manage product listings on our e-commerce platform, ensuring all information is accurate, up-to-date, and presented in an engaging manner.
• Write compelling product descriptions, headlines, and bullet points to effectively showcase product features and benefits.
• Ensure high-quality product images are uploaded, appropriately sized, and optimized for web viewing.
• Monitor product inventory levels, update stock availability, and coordinate with relevant teams to ensure accurate stock levels are reflected on the website.
• Regularly review and update product prices in accordance with pricing strategies and market trends.
• Assist in the execution of promotional campaigns and initiatives to drive sales and enhance customer engagement.
• Monitor competitor activity and market trends to identify opportunities for product assortment expansion and improvement.
• Any other assigned duties by superior / management from time to time.

This role is the right fit for you, if you are/have:

1) Candidate must possess at least Advanced/Higher Diploma in Marketing/Business Management or equivalent.

2) Required language(s): English, Bahasa Melayu and Mandarin

3) At least 2 year(s) of working experience in the related field is required for this position. Preferably Executives specializing in Marketing or Product Management or e-Commerce fields.

4) Applicant must be willing to work in Bandar Baru Bangi.

5) Willing to learn and able to multi-tasking.

6) Travelling is required.

7) Committed, strong sense of responsibilities and able to work as a team.

8) Work with internal marketing team to developing effective marketing strategies and plans towards the brand.