CUSTOMER SERVICE EXECUTIVE
Salary undisclosed
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- Proceed customer order upload.
- Handle Production Application for sample request.
- Expedite stock process and follow up delivery with Production Control Team.
- Send shipping notification to customer after shipment dispatch.
- QC recall part and stock replacement shipment arrangement.
- Support Sales if receive customers claim and survey request.
- Receive customer forecast forward to Planners team for stock replenishment.
- Amend or change outstanding orders pricing after sales updated price.
- Submit Notes Application for goods return.
- Follow up and check hub stock level or over 90 days request customer consume stock.
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